Privacy Policy

This Privacy Policy explains how Alisa s. r. o., IČO 53410572, VAT ID SK2121376356, with registered seat at Doležalova 3424/15C, 821 04 Bratislava - mestská časť Ružinov, Slovakia, operating the Quesvio service (“Quesvio,” “we,” “us,” or “our”), collects, uses, stores, and otherwise processes personal data in connection with the Quesvio website, platform, interview flows, reports, and related services.

If you are a recruiter, hiring manager, company representative, candidate, or website visitor, this Privacy Policy applies to your use of Quesvio to the extent we act as controller of your personal data. In some cases, customer organizations using Quesvio may act as separate controllers of candidate data they collect through the Service.

1. Who we are

Controller for the data covered by this Privacy Policy:

2. Categories of personal data we may process

Depending on how Quesvio is used, we may process:

• account information, such as name, email address, and login details;
• organization details, billing/contact details, and workspace-related information;
• candidate details, such as name, email, interview invitation data, and interview metadata;
• interview content, including video, audio, text responses, transcripts, subtitles, notes, and related files;
• usage and technical data, such as IP address, browser/device information, logs, timestamps, and diagnostics;
• communications sent to us, including support requests and other correspondence; and
• report sharing and access data, where applicable.

3. How we collect personal data

We may collect personal data:

• directly from you when you create an account, contact us, or use the Service;
• from customer organizations that create interviews or invite candidates;
• from candidates submitting interview responses through Quesvio;
• automatically through operation of the Service, including technical logs and usage events; and
• from service integrations or payment/service providers where applicable.

4. Purposes of processing

We may process personal data to:

• provide and operate the Quesvio platform;
• create and manage accounts and workspaces;
• send interview invitations and enable candidate participation;
• store, display, and process interview recordings and related content;
• generate transcripts, subtitles, summaries, and reports;
• maintain security, prevent abuse, and troubleshoot technical issues;
• communicate with users about the Service;
• comply with legal obligations;
• improve and develop the Service.

5. Legal bases for processing

Where required under applicable law, we rely on one or more of the following legal bases:

• performance of a contract or steps taken before entering into a contract;
• compliance with legal obligations;
• our legitimate interests, such as securing, operating, and improving the Service; and
• consent, where consent is specifically required.

6. Candidate data and customer organizations

When users and customer organizations use Quesvio to invite candidates and review interview content, that organization may act as the primary controller of candidate personal data for its hiring process. In such cases, Quesvio may process candidate data on behalf of that organization as a processor or service provider, depending on the circumstances, depending on the circumstances and applicable law.

Users and customer organizations are responsible for ensuring they have an appropriate legal basis, providing any required notices, and obtaining any permissions or consents required under applicable law.

7. Automated transcripts, summaries, and related outputs

Quesvio may generate transcripts, subtitles, summaries, scores, or other automated outputs from interview content. These outputs may contain inaccuracies or omissions and should be reviewed by a human before being relied upon.

8. Sharing of personal data

We may share personal data with:

• customer organizations and their authorized users;
• service providers that help us operate the Service, such as hosting, infrastructure, analytics, communication, or support providers;
• providers involved in transcript, summary, or related processing features;
• professional advisers, auditors, insurers, or legal representatives where reasonably necessary;
• public authorities or other parties where required by law or necessary to protect rights, safety, or security.

9. International transfers

Personal data may be processed in countries other than your own. Where required, we take appropriate steps to ensure personal data remains protected in accordance with applicable data protection law.

10. Data retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and maintain legitimate business records.

Retention periods may vary depending on account status, customer settings, legal requirements, and the nature of the data involved.

11. Security

We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no system can be guaranteed fully secure.

12. Shared links and user responsibility

Quesvio may allow reports or related content to be accessed through unique links. Users and customer organizations are responsible for deciding whether to share such links and with whom. Anyone with a shared link may be able to access the relevant content unless additional access controls apply.

13. Your rights

Subject to applicable law, you may have rights to request access to, correction of, deletion of, restriction of, or portability of your personal data, and to object to certain processing. Where processing is based on consent, you may withdraw consent at any time for future processing.

If you wish to exercise your rights, contact us at info@quesvio.com. We may need to verify your identity before responding.

14. Complaints

If you believe your personal data has been processed unlawfully, you may contact us first. You may also have the right to lodge a complaint with a competent data protection supervisory authority.

15. Cookies and similar technologies

Quesvio may use cookies or similar technologies that are necessary for operation, security, authentication, analytics, or user experience. If you later add non-essential cookies, you should provide appropriate notices and consent mechanisms where required.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date. Continued use of the Service after changes become effective may indicate acceptance of the updated version, where permitted by law.

17. Contact

For privacy-related questions or requests, contact: